Cookie Policy
1. What Are Cookies?
Cookies are small text files placed on your device when you visit a website.
They help websites function properly, improve security, and provide usage insights.
Cookies may be:
- Session cookies (deleted when you close your browser)
- Persistent cookies (stored for a defined period)
2. Types of Cookies We Use
We use only the following categories:
A. Strictly Necessary Cookies
These cookies are required for:
- Platform functionality
- User authentication
- Security controls
- Session management
These cookies do not require consent under UK law because they are essential for service delivery.
B. Performance & Diagnostic Cookies
We use Azure Application Insights to monitor:
- System performance
- Error reporting
- Usage patterns
- Security events
This may involve collection of:
- IP address
- Device type
- Browser type
- Usage logs
These cookies and telemetry tools are used solely for service reliability and security monitoring.
They are not used for advertising or profiling.
Where required by law, consent will be obtained before non-essential cookies are deployed.
3. What We Do Not Use
We do not use:
- Advertising cookies
- Retargeting cookies
- Social media tracking pixels
- Behavioural profiling cookies
We do not sell cookie data.
4. Legal Basis
We rely on:
- Legitimate interest for essential security and operational cookies
- Consent for any non-essential cookies (if implemented in the future)
This approach complies with the Privacy and Electronic Communications Regulations and the UK General Data Protection Regulation.
5. Managing Cookies
You can control cookies through your browser settings.
Most browsers allow you to:
- View stored cookies
- Delete cookies
- Block cookies
- Set preferences for certain websites
Please note that disabling essential cookies may affect platform functionality.
6. Third-Party Services
Our platform is hosted on infrastructure provided by:
- Microsoft (Azure cloud services)
We may use:
- IONOS (email services)
Third-party providers may process limited technical data strictly for infrastructure, security and hosting purposes.
ERP integrations (e.g. QuickBooks or Xero) operate independently and are governed by their own cookie policies.
7. Changes to This Policy
We may update this Cookie Policy from time to time.
The latest version will always be available on our website.